PRIVACY POLICY

Effective Date: 01.09.2023

At WIRA FOOD TRADING SDN.BHD ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website and use our services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: When you visit our website or interact with our services, you may voluntarily provide us with personal information such as your name, email address, phone number, and other contact details.

Usage Information: We may collect non-personal information about your visit, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This information helps us understand how our website is used and improve its functionality.

How We Use Your Information

We may use the information we collect for the following purposes:

To Provide Services: We may use your personal information to fulfill your requests, process orders, and provide customer support.

To Improve Our Services: We analyze usage data to enhance our website, products, and services, ensuring a better user experience.

To Communicate: We may send you updates, newsletters, promotions, and important information about our services and products.

For Legal and Security Purposes: We may use your information to comply with legal obligations and protect our rights, privacy, safety, or property, as well as that of our customers and the public.

Information Sharing

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

Business Transfers: In the event of a merger, acquisition, sale, or other business transaction, your information may be transferred to the new owners or their advisors.

Your Choices

You have the following choices regarding your information:

Access and Update: You can access and update your personal information by contacting us through the information provided below.

Opt-Out: You can opt-out of receiving promotional emails by following the instructions in the emails or contacting us.

Security

We employ reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to request its removal.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights or request the removal of your personal information, please contact us at:

wirafood@gmail.com

15, Jalan Utama 2/6, Taman Maju Jaya,
47100 Puchong, Selangor.

We are committed to addressing your inquiries promptly and professionally.

Consent

By using our website and services, you consent to the terms of this Privacy Policy.